Refund policy

Product Return and Refunds

We will do what we can to ensure your happiness with every purchase. So, if you’re not totally satisfied - we can offer a refund as long as it is returned within 14 days of receipt.

Returned products must be new, unopened and in original condition. To return a product, please send an email to info@pharmeden.co.uk to notify us of your intent to return an item or items. Please include your name, the items you plan to return and the reason for the return.

Within 7 days of our receiving your return, your refund will be processed after an inspection and a credit will be automatically applied to your original method of payment. Your refund will include the cost of the item, plus any applicable sales tax.

Please note return shipping fees are responsibility of the purchaser and the original shipping fees paid are non-refundable. Also, refused shipments will not be refunded.

All Sale items, Special Discount Offers and purchases made during Special Sales Events (including free shipping, gift with purchase, pop-up, etc.) are final sale and are not eligible for return/refund.

Consumers can now exercise their 14-day statutory withdrawal right via this new online footer button.

In the case of items damaged during shipping, please save the package and e-mail us immediately at sales@pharmeden.co.uk

Thank you!   

Return Address:

Pharmacy Psallida Iliana
Dilesiou-Xalkoutsiou Avenue
Dilesi, Viotia, PC 32011
Greece